Kentucky Telephone Solicitation (Telemarketing) Law

KY Telemarketing Act

Marketing · Communications

Regulates telephone solicitation in Kentucky: callers must identify themselves at the start of the call, may not call numbers on the national Do Not Call Registry, may not call minors or outside 10 a.m. to 9 p.m., may not spoof caller ID, and may not sell information learned during a call without written consent. Telemarketing companies must register with the Attorney General and post a bond. Kentucky's former zero call list was folded into the national registry in 2007.

Where: Kentucky
Citation: KRS 367.46951 to 367.46999 (created 1994 Ky. Acts chs. 302 and 463; amended through 2019 Ky. Acts ch. 105)
Status: In force
In force since: 1994-07-15
Last amended: 2019-06-27
Enforced by: Kentucky Attorney General (Office of Consumer Protection) with concurrent criminal enforcement powers; prosecutors
People can sue: Limited
Penalties: Knowing violations and fraudulent sales practices are Class D felonies; violations of KRS 367.46955(7)-(16) (including Do Not Call, calling hours, spoofing, and repeat calls) are a Class B misdemeanor (up to $500) for a first offense and a Class A misdemeanor (up to $5,000) thereafter. Caller-ID spoofing victims may sue for injunctive relief, actual damages, expenses and fees, and punitive damages.
Applies to: Merchants, telemarketers, telemarketing companies, salespersons, agents, and independent contractors making telephone solicitations to persons in Kentucky, including via VoIP
Telemarketing companies soliciting from or into Kentucky (registration duty)

What a privacy notice must say

At the start of the call state the caller's name, merchant's legal name, a contact number or address, and the caller's city and state; within 30 seconds identify what is being offered and ask if the consumer wants to hear a presentation; stop if the answer is no.KRS 367.46953

Practices it requires

Do not call residences outside 10 a.m. to 9 p.m. local time, solicit anyone under 18 (and ask the person's age), let the phone ring more than 30 seconds, or harass or threaten.KRS 367.46955(8), (11)-(13), (16)
Do not transmit misleading caller identification information or otherwise misrepresent the call's origin (carrier and substituted-seller-number exceptions apply).KRS 367.46955(9)
Do not sell or make available for economic gain any information revealed during a telephone solicitation without the consumer's express written consent.KRS 367.46955(17)
Do not use an artificial or prerecorded voice to deliver a message to a residential telephone without prior express consent, except school emergency calls.KRS 367.46955(18)
Do not make unsolicited calls to residential numbers on the national Do Not Call Registry, or to anyone who has told the seller they do not want its calls.KRS 367.46955(14)-(15)

Registration

Telemarketing companies must register with the Attorney General at least 10 days before doing business in Kentucky ($300 fee, $50 annual renewal) and file addenda within 10 days of material changes.KRS 367.46971

Other duties

Zero call list database information may be used only to administer the program; zero-call-list numbers were transferred to the national Do Not Call Registry.KRS 367.46994(1)-(3)

Sources

Checked against these sources on 2026-09-25 by research agent (Claude), primary sources.

Unverified: The bond requirement in KRS 367.46981 was taken from the chapter index title only; the section text was not fetched. | Definitions in KRS 367.46951 (including exemptions for certain callers) were not fetched.

Research reference, not legal advice.