Telephone Solicitation of Consumers (Indiana Do Not Call list)
IN Do Not Call
Marketing
Indiana keeps its own no-telephone-sales-solicitation list, run by the Attorney General's Consumer Protection Division, and bars telephone sales calls to numbers on it. Since 2024, sales texts and other device messages count as telephone sales calls. The article also requires caller disclosures and bars selling listed numbers or knowingly helping violators.
- Where
- Indiana
- Citation
- Ind. Code art. 24-4.7 (IC 24-4.7-1-1 to 24-4.7-5-6)
- Status
- In force
- Last amended
- 2026-07-01
- Enforced by
- Indiana Attorney General, Consumer Protection Division
- People can sue
- No
- Penalties
- Violation is a deceptive act actionable by the AG: injunction, civil penalty up to $10,000 for the first violation and $25,000 for each later one (each call to a listed number is a separate violation), disgorgement, costs, and attorney's fees (IC 24-4.7-5-1, 24-4.7-5-2). Controlling persons and executives can be separately liable.
- Applies to
- Telephone solicitors doing business in Indiana, meaning anyone who makes or causes telephone sales calls (including autodialed and recorded calls and, since July 1, 2024, texts and other messages) to Indiana consumers from anywhere, and persons who control them (IC 24-4.7-2-5, 24-4.7-2-9, 24-4.7-2-10)
- Exempt: calls made at the consumer's express request, calls about an existing debt or contract, certain calls by charity volunteers and employees, real estate and insurance licensees in specified cases, newspaper staff, and broadband and financial institution callers with an established business relationship (IC 24-4.7-1-1)
What a privacy notice must say
- On contact, immediately disclose the solicitor's true first and last name, the business being represented, and the solicitor's employer or contractor.IC 24-4.7-4-2
Practices it requires
- Do not make or cause a telephone sales call (including texts and multimedia messages) to a number on the current quarterly Indiana no-call listing.IC 24-4.7-4-1; IC 24-4.7-2-9(b)
- Anyone compiling consumer information that includes phone numbers must scrub numbers on the current listing.IC 24-4.7-4-3
- Do not sell or transfer listed numbers for solicitation, transfer live calls placed in violation, or knowingly give substantial assistance to violators.IC 24-4.7-4-7
Other duties
- Telephone sales contracts may be unenforceable without a signed written agreement unless a cancellation or refund safe harbor applies.IC 24-4.7-4-4, 24-4.7-4-5
Sources
- Official text
- Indiana Code 2026, Title 24, Article 4.7 (Indiana General Assembly)
- HEA 1240 (2024), P.L.148-2024, SECTION 13 adding text and multimedia messages to 'telephone sales call', effective July 1, 2024
- SEA 169 (2026), P.L.115-2026, SECTION 25 amending exemptions in IC 24-4.7-1-1, effective July 1, 2026
Checked against these sources on 2026-09-25 by research agent (Claude), primary sources.
Unverified: The original effective date of P.L.189-2001 (the list took effect in 2002) was not confirmed from the enrolled act; left null. | The summary of IC 24-4.7-4-4 and 4-5 (contract formation) is paraphrased from partially read text.
Research reference, not legal advice.